Practice Locations

Northwest Cardiovascular Associates, S.C.
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880 W. Central Rd.
Suite 7100
Arlington Heights, IL 60005
Phone: (847)392-7810
Fax: (847)392-7834

 

Frequently Asked Questions

GENERAL & ADMINISTRATIVE QUESTIONS:

CONDITION & TREATMENT QUESTIONS:

 

GENERAL & ADMINISTRATIVE QUESTIONS:

Question: How early should I arrive for my appointment?
Answer: If you are a new patient, or an existing patient with new insurance information we recommend that you arrive at least 15 minutes prior to the appointment so that you can fill out the necessary paper work. If you have been seen before in the office you need to arrive in time for your visit.

Question: What insurance does your office honor?
Answer: We participate in nearly all major health plans in Illinois. If you have questions regarding your current benefits, you may contact your Health Plan by dialing the 800# located on the back of your health insurance benefit card. Here is a list of some of the major plans we provide: Aetna, Blue Cross and Blue Shield, CIGNA Health, Medicare.


Question: What should I bring for my first office visit?
Answer: Bring a list of all your medications with the name of the medication, the dose and the frequency you take your medication, and any recent test results.


Question: How do I get to your office?
Answer: See View Map

CONDITION & TREATMENT QUESTIONS:


Question: I need a refill on a prescription, what should I do?
Answer: Call the pharmacy several days before you need the refill and they will contact us. Be prepared to give all the necessary information about the drug and dosage.

Question: I am having a problem and think I need to be treated, what should I do?
Answer: Call the office and alert us of your problem, and someone will tell you what you should do. However, if the problem worsens, do not wait for an office visit, go to the emergency room.

Question: How do I receive the results of labs or testing?
Answer: As we are a busy office and cannot keep track of all testing; if you do not hear from us within one week of any lab or test then please call our nurses at (847)392-7810 to make sure we go over everything with you.

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